Tourism embracing accessibility for everyone

Tourism has been a key industry for the Fraser Coast for many decades and gains world recognition for Whale Watching and K’gari.

In recent years, there has been a notable shift in the region's approach to tourism, with a strong commitment to embracing accessibility for individuals with disabilities. This transformation not only reflects a dedication to inclusivity but also opens new avenues for people of all abilities to experience the beauty and natural richness of the Fraser Coast.

2023 was the Year of Accessible Tourism in Queensland with the aim to “ignite change and create opportunities for Queensland tourism businesses.

Fraser Coast Tourism businesses have certainly embraced the focus.

The accessible accommodation leads the sector in Hervey Bay, from beachside caravan parks to many hotels, resorts, and holiday parks have undertaken significant renovations to provide accessible rooms equipped with features such as ramps, widened doorways, and modified bathrooms.

Public transport, tour buses, and ferries have been adapted to accommodate wheelchair users, and staff members receive training to assist passengers with special needs.

K’gari now offers improved accessibility with boardwalks and ramps, making it easier for wheelchair users and those with limited mobility to explore the island's unique landscapes.

Whale watching boats, such as Whalesong, are specifically allowing for wheelchair access, with ramps provided to their lower deck, saloon, accessible toilet and unobstructed viewing platforms for the best views of humpbacks. There is also a designated low-sensory space should it be needed, the crew can ensure low-vision travellers have a safe environment.

The Fraser Coast’s inclusion as one of six regions assessed by Get Skilled Access to better understand accessible tourism opportunities in Queensland in the lead-up to the 2032 Olympics was the catalyst to a successful $40,000 contestable grant application to Tourism Events 0ueensland, matched with $40,000 of council funding.

An accessible audit of public and private infrastructure on the Fraser Coast was commissioned by the Department of Tourism, Innovation and Sport in 2022 and led to the publication of an accessible guide for the region.

Fraser Coast Tourism and Events (FCTE) have recently purchased two beach wheelchairs (all terrain) that will be available to book from the Hervey Bay Visitor Information Centre.

A spokesperson for FCTE says “there content and listings will be available on their website very soon, which will also have its own landing page.”

The aim of FCTE’s marketing campaign is to showcase accessible experiences and services to encourage those with a travel disability to consider holidaying in the region.

“The primary market for the push has been South-East Queensland, housing 70% of Queensland’s 5.2m population. The campaign includes web site development, a separate audit of accessible Maryborough infrastructure, live weather crosses on Channel 9’s Today Show and the purchase of two beach wheelchairs.”