CARTER Cooper Realty has won ‘Agency of the Year’ and Principal Kim Carter has been awarded ‘Agent of the Year’, for the seventh year running in the recent ‘Rate My Agent’ National Awards.

Rate My Agent provides recommendations, ranking and reviews for real estate agents in Australia and USA.

“Rate My Agent has a goal to assist homeowners in selecting the best real estate agent for their property sale by offering an impartial comparison service,” Kim said.

“The platform uniquely leverages verified customer reviews, linked to the property transaction and provides valuable insights into a potential agent's performance and working style.”

“We have an amazing team here at Carter Cooper and it is a privilege for us to be awarded in this way for a seventh straight year.”

“Having happy customers who are pleased to talk about their experience with us, is something that really drives us. Word of mouth is such a powerful tool when it comes to selecting goods and services. Reviews are something that everyone pays a lot of close attention to.”

“I fell in love with the real estate game over 20 years ago and I still have a passion for it. It’s important to keep learning, to stay fiercely client focussed and to make every customer feel vitally important.”

Kim is also the Zone Chair for the REIQ in the Hervey Bay region and despite her busy workload, she continues to have a goal of being at the top of the game.

“The Hervey Bay marketplace is still going very strong. We haven’t really seen any drop off, despite a lot of talk about a softening in the housing market.”

“You only have to take a look around at all of the exciting development happening in our city, to know that Hervey Bay has a very bright and prosperous future.”

“There is a tremendous amount of investment and infrastructure pouring into our region. We are still very much a destination for buyers.”